Frequently Asked Questions

How to Book and Schedule a Driving Lesson with Yarra City Driving School: Visit Book-Online: Go to the Book-Online section on our website. Enter your Victorian postal code (4 digits). Choose your preferred transmission type (automatic or manual). Find Driving Instructors: Browse available driving instructors. Click on “Profile” to view coach details. A: Quick Booking Choose a 60-minute option: Driving lessons, Driving test, After-hours Driving Lessons, or Refresher lessons. B: Detailed Booking Click 'Booking' or 'More Information' for individual sessions or package details. Select your booking needs: Driving Lessons, Driving Test, Refresher Lessons, After-hours Driving Lessons. Click "More Information" to choose the desired option. If no results appear, contact us for assistance. Select Session Type: Choose your booking needs: Driving Lessons, Driving Test, Refresher Lessons, After-hours Driving Lessons. Click 'More Info' to choose your desired option. Session Duration: Choose the session length: 45 minutes, 60 minutes, 90 minutes, 120 minutes. Click "More Info" for more details. Explore Lessons and Packages: View available packages and prices: Beginner, Advanced, Intensive. Click "Availability?" to check options. Create an Account: If not registered, create an account for future bookings. Fill in your information for convenience. Check Availability and Choose Date: Choose your desired date and time, then click 'Next'. Fill Out Your Information: Include your learning experience and any special requests (optional). Click the box for an SMS reminder 24 hours before your session, then click 'Add to Cart'. Payment Options - How to Pay: Choose Package: If you haven't purchased a package yet, click "Choose Package." Complete the selection and payment process. Return to confirm the reservation process or benefit from it later. Existing Plan/Package: If you already have a plan or package, find it in the options. Select the plan and use it for payment. Click “Book Now.” Pay for One Session: For a single session, choose "One Session." Click “Pay Now.” Add More Sessions or Use the Entire Package: To add more sessions, click "Add to Cart." Once all sessions are added, click on "View Cart." Checkout: Complete the checkout process for payment. Payment Options: Choose your payment method: Credit/Debit Cards, PayPal, Afterpay, Klarna, Laybuy, Promo code, Gift Card. Follow prompts to complete the transaction. Utilizing your Gift Card is a straightforward process. Here's how you can do it: 1. When booking your driving lesson, you'll come across an option labeled 'Redeem a gift card'. 2. Click on that option, and a field will appear where you can input your unique code. 3. After entering the code, click on the 'Apply' button. Once you complete these steps, your Gift Card credits will be automatically applied to the total amount at checkout. You'll observe the corresponding discount or credit reflected in your purchase. Confirm Booking: Review & place order Click 'Continue.' Receive SMS and email confirmation. Important Notes: Reschedule or cancel 48 hours before the booking. Navigate to your account. From your own online dashboard, you may manage existing lessons (reschedule/cancel) and book new ones via 'My Bookings'. Please double check this to ensure your lesson is scheduled and booked. You can log in at any moment. For assistance or questions, contact us at 0415444488 or use live chat during the appointment.

Creating Your Yarra City Driving School Account: A Step-by-Step Guide To set up your Yarra City Driving School account, follow these easy steps: Go to Sign Up: Click on the Yarra City Driving School logo in the top right corner. Select "Log In" and then click "Sign Up." Register and Verify: Fill in the required information to register your account. Once registered, verify your account through the confirmation email. Access Your Account: Log in to your account. Navigate to "My Account" to complete the setup. Complete Your Account Setup: Enter, review, and edit your personal details as needed. Click 'Update Info' to save your details for future bookings. Confirmation Email: After completing these steps, you'll receive a confirmation email with your account details. Your Yarra City Driving School account is now successfully created, providing you with a convenient way to book and manage your driving lessons. For guidance on how to book and schedule a driving lesson, click on the provided tile below. If you have any questions or need assistance during the account creation process, feel free to contact us via WhatsApp, email, or mobile at +61 415 444 488. Wishing You Safe and Happy Driving With Yarra City Driving School!

Rescheduling or Canceling Your Driving Lesson: A Simple Guide To reschedule or cancel your driving lesson, follow these steps: Visit My Bookings: Go to the "My Bookings" section to view your scheduled appointments. Options for Your Appointment: Click on the specific appointment, and three options will appear: Reschedule: Allows you to choose a new date and time. View more details: Provides additional information about the appointment. Cancel: Initiates the cancellation process. Rescheduling: Click 'Reschedule' to view available dates and times. Select a suitable time and date, then click "Reschedule." Confirm your choice in the popup by clicking 'Confirm.' Note: Clicking 'Back' halts the rescheduling process. Canceling: Click 'Cancel,' and a confirmation box will appear. Click "Yes" to confirm the cancellation. To go back, click "No." By following these simple steps, you can easily manage your driving lesson appointments. If you encounter any issues or have questions, feel free to reach out for assistance. Safe and happy driving with Yarra City Driving School!

Quick Rebooking Guide for Your Driving Lesson To swiftly rebook your driving lesson, follow these steps: Access 'My Bookings': Sign in to your account and open 'My Bookings.' Select 'History': Navigate to the 'History' tab to view your previous bookings. Choose 'Book Again': Click on 'Book Again' for the lesson you want to rebook. Note: The same type of lesson will be booked again. Choose Date and Time: After clicking 'Book Again,' select a new date and time. Click 'Next' to proceed. We understand schedules change, and we aim to provide flexibility. Manage your bookings through your online account, allowing you to cancel, reschedule, and add lessons. Cancellations and Rescheduling: Reschedule or cancel 48 hours before the booking. We wish you safe and happy driving with Yarra City Driving School. If you have any questions, feel free to reach out.

We provide a range of payment options tailored to your preferences: Credit/Debit Cards: Our primary and preferred method for quick and secure transactions. Afterpay: Convenient installment option allowing you to spread the cost of your lessons. Laybuy: Another installment choice for flexible payment over time. PayPal: Securely complete transactions using your PayPal account. Klarna: An additional payment option for added flexibility. E-Gift Card - Yarra City Driving School: Redeemable for lessons and services with us. Promo Code - Yarra City Driving School: Enter your promotional code for any applicable discounts or special offers. Rewards Program: Earn points for various actions, such as ordering a plan, booking sessions, signing up, and more. Redeem points for rewards like discounts on future lessons. Choose the payment method that suits you best, and don't hesitate to reach out if you have any questions or need assistance with our rewards program.

A 500 Internal Server Error is a general HTTP status code that means something has gone wrong with the server, but the server could not be more specific as to what's wrong. If you get a 500 Internal Server Error when trying to view your live site: Reload the page using one of the following methods: Press F5 on your keyboard (Cmd + R on a Mac). Click the refresh/reload button at the top of your browser. Re-enter the URL into your address bar and press Enter. Still receiving the error after refreshing? Wait a few minutes and try again. This issue is usually temporary and solved in a matter of minutes.